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Verified
5/5

2019-03-23

Extremely knowledgeable, helpful and friendly staff!!

"Pedro and the boys at Cycle Gear are truelly the absolute best customer service I’ve experienced do date! They go above and beyond to make sure you and getting the right equipment and they are experts in their firld. They all live, breath and sleep motorcyles. "

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Verified
5/5

2019-02-18

Friendly employees

"This location always offers a great experience with employees that are both engaging and informative."

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5/5

2019-02-05

Great quality service & products!

"I purchased the Uclear helmet speaker system for my son and I to use in our ski helmets as he has some hearing loss. I realized that the model I purchased had a microphone array which extended out from the speaker. Due to complications around ski helmets and googles this was not the best option for us. I had intended on buying a unit with an integrated microphone within the speaker. Every individual I have dealt with at this store has been exceptionally professional and easy to work with in regards to exchanging for a separate unit. I would highly recommend this store and will definitely shop here again. Thank you for your helpfulness."

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Verified
5/5

2019-01-25

tire mounting in minutes

"I purchased a new tire at Cycle Gear online. Together with the new tire and the wheel including the old tire, I went the Cycle Gear in Woburn,MA. Right away they said no problem and I could wait while they took care of it. While browsing the store I found a couple of things I needed. In minutes the dismounting, mounting and balancing was accomplished. The best part is the cost was only $25, Cycle Gear rocks."


Verified
4/5

2018-12-26

Toddlers helmet

"Staff is helpful friendly knowledgeable"


Verified
5/5

2018-11-13

very helpful staff

"i have many questions and they are all answered professionally and in a manner i can appreciate - having the right gear vs the most expensive gear recommended."


Verified
5/5

2018-10-28

New Helmet

"Researched Modular Helmets and Jim in the Woburn store was incredibly knowledgeable and helped me to find the right type and fit and I am very pleased with the decision.

Dave, Mass Motorcycle School
"

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Verified
5/5

2018-10-15

Super Service

"The guys (Michel especially) really helped me out. I even learned a few new things. I would recommend them highly!

/b
"

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Verified
5/5

2018-08-27

Very good

"Very good customers service"

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Verified
5/5

2018-08-20

Helmet and riding gear set up.

"Fantastic experience with Pedro the manager."


Verified
4/5

2018-07-14

Limited inventory

"Great gloves, but many sizes in many styles were missing.
"

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Verified
5/5

2018-05-04

great staff

"very impressive place. staff has always been great. always buy my gear there. store always looks great and the staff is extremely friendly. Keep up the good work."

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Verified
5/5

2018-07-30

Excellent service

"Arrived st store early snd was waiting inncar when employe showed up. I asked when store was gonna open and he said about 15 min. Then asked what i needed snd said no problem come on in. Appreciated not having to wait. "


Verified
5/5

2018-07-15

"The staff was very helpfully in the store and had good working knowledge about the products that I was looking for .That made my shopping day easy"

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Verified
4/5

2018-07-06

Very friendly, very knowledgeable staff

"I came in to outfit my kids for motocross, by the time we left all 4 were sized, fitted and ready. Will be going back again"